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EDF is a leading energy supplier in the UK, particularly in business energy, which we're looking at here.
As a whole, EDF is committed to helping Britain achieve net zero as soon as sustainably possible, so everything that you can get with choosing EDF for your business energy comes with the added bonus of making a positive impact on the environment.
But that's not all they have to offer. Find out how else you can benefit from joining by taking a look at our EDF business energy expert review.
EDF Energy is part of what is known as the 'Big Six' energy suppliers and has a substantial market share in the UK.
This remains the same when looking at business energy, with them again in many comparison sites' top three for UK business energy providers.
There are multiple reasons as to why this is, with their service offerings, competitive pricing and overall suitability for any size business making up just some of them.
Every business is different, in terms of size and needs. When it comes to energy plans, not everyone is going to be looking for the same thing. That's why EDF offers a range of plans for businesses to choose from.
They have plans for start-ups which come with short-term contracts to allow for the growing business.
There are fixed-price contracts, which keep the business's spending on energy the same each month, providing stability and enabling more accurate budgeting.
Then there are variable pricing options, which allow the business to react to any market changes. This isn't always recommended for larger or busier businesses as it requires constant management of the market and their needs, but if it aligns with their operational and financial strategies, it certainly could be a viable option.
EDF's business-focused customer service team provides expert advice and quick assistance, ensuring your needs are met and queries are answered.
They have qualified and experienced specialists who are on hand to guide you through with anything you need, helping you to best reach your goals with EDF.
Their customer support and service as a whole is to a great standard, with a 4.7 rating on Trustpilot from over 100,000 reviews.
To go along with their excellent dedicated customer support, EDF helps businesses lower their energy costs by providing expert guidance on improving efficiency.
They offer energy audits, tools, and resources to identify areas where businesses can save energy, from upgrading equipment to implementing smarter energy usage practices.
This can help businesses reduce costs and contribute towards any sustainability goals they may have. These goals are important in modern businesses to help enhance reputation and entice eco-conscious stakeholders.
EDF is a leader in renewable energy solutions. Their fixed tariffs are backed by zero-carbon nuclear electricity as standard, so for businesses looking to be more eco-friendly, EDF is a great choice.
Once again, focusing on clean energy for your business can help environmental goals and look good, appealing to stakeholders and customers who may themselves be planet-conscious and would rather deal with businesses that share similar ideals.
When picking your energy plans, you will encounter the choice between fixed and variable tariffs. Both have their advantages and disadvantages, so it's important to know the difference to be able to properly choose which is better for you and your business.
With a fixed tariff, how much you pay for your energy remains the same for the duration of your contract. This is in contrast to variable tariffs, where how much you pay depends on the current price of energy at that time.
Fixed rates offer stability; you'll always know how much you're spending, so for a business you may be able to budget better knowing how much your energy will cost you.
This is opposed to variable tariffs, which can be positive for businesses who are willing to risk it and play with the market prices but can end up paying more some months if the price of energy goes up. It could also lead to cheaper costs though if the prices go down.
The reason variable tariffs may end up costing you more is because of the uncertainty in energy purchasing. EDF buys the required amount of energy a business needs in advance on a fixed tariff. This isn't the case on a variable tariff.
EDF gives you the freedom to choose the tariff that you want for your business. Whether you're a small business or large, there are options for you to choose from. Here are some examples.
EDF's Fixed for Business tariff is fairly self-explanatory. It offers a fixed energy rate for the set amount of time that the contract runs for - typically one to three years.
Businesses simply pay the same monthly cost (failure to do so could see you moved onto a more expensive rate) which helps with predictability and as such financial stability.
A similar option is the Fixed for Business Online tariff, which does the same thing only with your account managed fully online. This means things such as paying your bills will be done via direct debit and meter readings will be submitted online.
A smart meter is required for this tariff, which is also a positive as it can help monitor usage. You also get an online discount on your rates with this tariff.
The Freedom for Business tariff is the variable cost option. While, as the name suggests, it offers the freedom to leave EDF anytime you choose (provided your account is clear), the prices are variable, so you won't know exactly how much you're paying for your energy until it comes time to pay.
As mentioned before, EDF isn't buying a business's required energy in advance when the rates may be better. It is being purchased when needed, so if the costs are higher, the business has to deal with it.
This option is ideal for the freedom a business has. If you are willing to potentially pay more or are able to properly manage and compare with other providers so you can switch often, then this is the tariff for your business.
Deemed Tariffs is the default option for businesses who have moved into a new premise that operates already with EDF but have not set up an account.
It is automatically on variable pricing and as such a business would likely see higher prices than if they had sorted out their account straight away. It is even different to the standard variable rates that you would get on the Freedom for Business tariff.
On the positive side, like the Freedom for Business tariff, there are no exit fees on a Deemed Tariff, so if you decide you want to choose a different option, you are more than welcome to do so.
Targeted for small businesses, this is the EDF's standard energy tariff, providing fixed rates for one to three years.
There is, as standard with almost all tariffs, a standing charge which must be paid. However, this is a monthly charge rather than a daily fee, which is typically the norm.
The standing charge is required and covers the cost it takes for the supplier to deliver the electricity and gas to your business. The standard charge differs between suppliers and tariffs.
The Energy Saver tariff is identical to the Super Saver tariff, with the added exception that it is one of the few tariffs in the UK that does not require you to pay a standing charge.
This option is ideal for low-usage businesses, offering a cost-effection tariff. It is available only to small businesses.
The Green Saver tariff is a fixed-rate option that supplies your business with energy that is farmed from renewable energy sources - that's wind turbines, solar power etc.
Choosing this option comes with multiple benefits; you won't be required to pay the Climate Change Levy (an environmental tax applied to businesses not on a green tariff), and you'll also get resources and certificates to show your commitment to renewable energy, which can help your brand reputation.
EDF provides customised energy solutions for larger enterprises, including flexible purchasing options and energy management services.
If a large business is £30,000 per annum on energy, they can request tailored deals that work best for them. This goes hand-in-hand with EDF's great customer service and satisfaction, where they aim to provide their customers with exactly what they need and are always looking for ways to better serve them.
EDF is one of the driving forces in the UK in terms of renewable energy. They are a provider committed to providing sustainable energy sources to their customers to help them reach their environmental goals and help their reputation grow, which in turn enhances their own reputation.
EDF is Britain's largest generator of zero-carbon electricity and is focused on pushing the nation towards a net zero future. They do this not just for the betterment of the environment, but also to help stop the rising costs of energy that we have been experiencing over the years.
By using more sustainable and reusable energy that can be generated here in the UK, EDF is helping to stop the reliance on importing energy.
Non-reusable energy and the fact that energy import is so expensive in itself is a large reason for higher costs, so by offering solutions that can be generated here and don't cost as much, businesses can look toward a future with lower energy bills.
EDF's sustainability plans are nothing new. In 2023, they celebrated 25 years of what they call 'Investing in Britain', paying billions upon billions into the nation's infrastructure to help towards a more sustainable future.
Four years ago, they started a new overarching plan that is seeing them push even harder to help Britain eventually achieve net zero. They have been and will be continuing to employ methods that will help support the transition in decades to come.
What is meant by the transition is the UK's move onto more sustainable energy sources. The number of wind farms across the nation has steadily increased over the years.
Nuclear power, which was once seen as the future but was briefly put on hold for the large part due to multiple major incidents, is starting to return. In 2015/16, EDF began investing Hinkley Point C, the first nuclear power plant to be built in the UK in 20 years.
In 2023, the dome on the first reactor building was placed, marking a big step towards it becoming operational, which is likely to happen between 2029-2031. Once operational, Hinkley Point C, as well as Sizewell C, another nuclear power plant set to begin operations in 2031, will power 12 million British homes.
This year alone, EDF acquired Contact Solar, a solar and battery installer. Solar power is a renewable energy source that homes and businesses can take advantage of right now, and by choosing one of EDF's green tariffs, you will see plenty of benefits.
It should be clear to see the benefits of choosing EDF. Whether you're looking to build your reputation as an environmentally conscious business or simply want lower energy costs, EDF is the choice.
Those benefits will only continue to improve as EDF continues to invest in a sustainable future. As more renewable energy sources are being built and implemented, you will see more benefits and lower costs.
Whether you choose a fixed or variable tariff, you are sure to see gains if you stick with EDF in the long run.
EDF is known for having great customer service, be it for small or large businesses. Their customer service operators are knowledgeable and are more than happy to help with any queries.
That's not just talk either. As mentioned earlier, they have a 4.6 rating from over 100,000 reviews on Trustpilot. If that many existing customers are that happy already, you can believe you'll be satisfied with the service you get.
It's not just about helping when problems arise. EDF look to actively aid you and your business in getting exactly what you need. They have specialists who can analyse and advise on your best options.
When it comes to complaints, they are transparent about how efficiently they help their customers. A quick search on EDF will provide a plethora of answers on how well they help their customers - some positive, some negative. That's the same with any business though, so seeing that EDF themselves post the figures shows they are dedicated to helping.
In Q2 of 2024 (1st April - 30th June), they received 117,833 complaints, which works out to 2,087 complaints per 100,000 customers.
Of those total complaints, 111,221 were resolved (1,969 per 100,000 customers), with 75.68% resolved by the end of the next working day, and 96.33% resolved within eight weeks.
EDF cares for their customers, and the numbers show. While they'd rater keep their complaints as low as possible, just like any business would, they have 5.22 million business and residential customer accounts, so they won't be able to keep everyone happy all the time.
But those figures show a company that cares about their customers and are dedicated to giving them the help and support they need when they need it.
Overall, EDF is one of Britain's leading business energy suppliers for good reason, and they aim to only continue to serve well and get better.
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